Enhance Head Neck Rehabilitation LLP is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
- Basic Personal Information: Name, date of birth, gender, address, email, phone number, login credentials, and any other information you provide.
- Health Information: Medical history, current health conditions, medications, allergies, surgical history, and laboratory test results.
- Health Insurance Information: Coverage details and billing information.
- Appointment Information: Dates, times, and details of scheduled appointments.
- Communication Records: Emails, messages, and notes from consultations.
- Payment Information: Billing addresses, payment history, and transaction data.
2. Purpose of Data Collection
We collect your information to:
- Provide healthcare services tailored to your needs.
- Facilitate appointment scheduling and notifications.
- Process payments and manage billing.
- Improve our services through data analytics.
- Comply with legal and regulatory requirements.
3. Consent
We seek your explicit consent before collecting, using, or sharing your personal information. You can withdraw your consent at any time by contacting us.
4. Data Protection
Your information is stored securely and only accessible to authorized personnel. We implement industry-standard encryption and security measures to prevent unauthorized access.
5. Sharing of Information
We do not sell or share your information with third parties except:
- When required by law or regulatory authorities.
- With your explicit consent, for purposes such as referrals or collaborative care.
6. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze site performance. You can disable cookies through your browser settings.
7. User Rights
As a user, you have the right to:
- Access and update your personal information.
- Request deletion of your data, subject to legal and regulatory constraints.
- Opt-out of receiving marketing communications.
8. Changes to the Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website, and significant updates will be communicated to users directly.
9. Grievance Officer
For privacy-related concerns, please contact:
Grievance Officer:
Enhance Head Neck Rehabilitation LLP
1/Audumbar Apt., 3/98, Bhusari Colony, Opp. Paud Road, Kothrud, Pune 411038
Email: grievance@ehnrin.com
Phone: +91-9822107115